Head Chef Food Production - Victoria Head Office

Job Type Customer Service
Location London - Victoria
Partnership Level 8
Closing Date 10/07/2022
Vacancy Type Permanent
Salary £27,000.00 - £37,000.00
Salary Frequency Annual
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


We have an exciting opportunity to join the Hospitality & Food Service team as a Head Chef at our John Lewis Head Office in Victoria. As a Head Chef, you will be responsible for the busy Partner Dining Room, shaping and influencing all aspects of the menu development and food production, including compliance and risk management as well as leading the kitchen in cooking meals for busy services.


As a Partner you will enjoy our unique benefits package, including staff discount, meals on duty included in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.


This role offers a great work-life balance working Monday - Friday 7:30 - 4:30


Pay range for this role is up to £37,000 dependent on experience


What you’ll be doing: 

  • Managing the PDR team to deliver high levels of customer service an provide nutritious, delicious meals for our Partners to enjoy whilst maintaining the highest possible kitchen standards.

  • Creating a menu which is fit for purpose, meets the needs of Partners and provides food inspiration.

  • Leading the kitchen in food preparation during busy services

  • Managing and working closely with other Chefs of all levels

  • Determining food inventory needs, stock requirements  and ordering.

  • You will be responsible for ensuring the kitchens meet all regulations including the highest standards of food safety and hygiene legislation as well best practices

  • You will be responsible for Food Production health and safety.

  • Setting the standards for the administration of Food preparation to accurately record management information and food safety requirements.

  • Developing yourself and your team’s capability and capacity to create career and succession strength 

  • Recognising, celebrating, and rewarding individual and team success and leading democratic vitality 

  • Ensuring a consistent approach when managing performance.

  • Establishing and building effective relationships with stakeholders, gaining customer feedback to drive continuous improvement

  • Delivering and promoting healthy and balanced food information so Partners act as ambassadors. 

  • Leading  the full compliance with JLP Catering policies and legislation

  • Leading the full compliance with Health and Safety Regulations

  • Ensuring due diligence checks and records are carried out and maintained.

  • Playing a central role in the development of holistic, coordinated support services across the site seeking and giving advice from the facilities team as required.


For more information please visit: shorturl.at/acgyE


What you’ll need:

  • Recognised Food Production Certificate, City & Guilds Level 1 & 2 or equivalent

  • Intermediate Food Hygiene Certificate

  • Line management experience

  • Good Basic Education - GCSEs - A Levels or Vocational equivalents

  • Operational experience in Dining Room environments and/or the Hospitality industry at Manager Level

  • Operational experience as a leader in the Food Service and Hospitality industry


What you may bring:

  • Advanced Food Hygiene Certificate Level 3

  • Stakeholder management


Additional Information


The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.


Please consider the following when making your application:


We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

Print off the job description now if you require it

Ensure you have an up-to-date CV 



We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Victoria Food Production Team Manager (PDR Delivery) January 2021.pdf 


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