Food Services Assistant (Full-time or Part-time)

Job Type Customer Service
Location Poole - Brownsea Island
Partnership Level 10
Closing Date 18/08/2022
Vacancy Type Permanent
Salary £19,400.00 - £23,000.00
Salary Frequency Annual
Hours of Work Various full-time and part-time shifts available, early starts from 07:00 latest finishes 22:00, some evenings and weekends required

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Description

Brownsea Castle, it’s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape, history and nature to our guests. Guests stay in the amazing Tudor castle set in 17 acres of private grounds on the National Trust and the Dorset Wildlife Trust  run island, surrounded by stunning Italian gardens with a private beach offering relaxation and beautiful nature walks where you might be able to spot the native deer and red squirrels.

If you are looking for a hotel with a difference, this could be it. You’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience possible. What is different about our guests though, is that they are Partners, their friends and family.  As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities. 

With all of the island to explore or using any of the facilities on offer; a croquet lawn, children's play area, badminton, football, cricket, fishing, archery and frisbee golf you can guarantee that our guests will be hungry and looking to recharge with the fantastic food offering we give them.

We are looking for both Full-time and Part-Time partners to work on rota basis, some evenings and weekends will be required for either role.

Duties and Responsibilities:
To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives along with those of your team and the hotel.

Working as part of a team to deliver excellent customer service to all customers. Being flexible to work in different areas and adhere to health and safety requirements at all times.

Job Requirements:
The role requires an individual who has good organisational skills, can prioritise and is able to deliver customer service to a high standard. You must enjoy interaction with customers and love working with good food/drinks, whilst remaining calm under pressure.

Desirable experience skills and qualifications:

  • Food Hygiene Level 2 (training can also be provided on the job)

Additional Information:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

  • This role is subject to the following pre-employment screening: 2 year reference check.
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Duties and Responsibilities

Brownsea Castle. Our Place by the Sea. A short ferry trip brings you to our island getaway across beautiful Poole Harbour.

Our Food Service Assistants work as part of the hotel team to deliver a first rate guest experience through a focus on the delivery of market leading customer service.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Food Service Assistant - Partnership Hotels.pdf 

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