Food Services Assistant

Job Type Customer Service
Location Poole - Brownsea Island
Partnership Level 10
Closing Date 24/09/2020
Vacancy Type Permanent
Salary £17,400.00 - £21,800.00
Salary Frequency Annual
Hours of Work On a rota basis, earliest start 07:30, latest finish 23:00


£17,395.03 is the annual salary for this role and any part time hours will be pro-rationed. The base hourly pay for this role will be £8.89.

Duties and Responsibilities:
To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives along with those of your team and the hotel.

Working as part of a team to deliver excellent customer service to all customers. Being flexible to work in different areas and adhere to health and safety requirements at all times.

Job Requirements:
The role requires an individual who has good organisational skills, can prioritise and is able to deliver customer service to a high standard. You must enjoy interaction with customers and love working with good food/drinks, whilst remaining calm under pressure.

Desirable experience skills and qualifications:
-Food Hygiene Level 2 Health and Safety Level 2

Additional Information:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here

Duties and Responsibilities

Our Food Service Assistants work as part of the hotel team to deliver a first rate guest experience through a focus on the delivery of market leading customer service.

Attachment: Brownsea Castle Food Service Assistant.docx 


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