Food Coordinator & Coach

Job Type Customer Service
Location Bristol - Cribbs Causeway
Partnership Level 9
Closing Date 17/07/2024
Vacancy Type Temporary
Salary £24,400.00 - £28,000.00 Annual
Salary Frequency Annual
Hours of Work Full time of 37.5 hours across seven days to include early starts, late finishes, evenings and weekends on a 3 week rota.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Duties and Responsibilities:

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

At the John Lewis Partnership we pride ourselves in providing excellent customer service. We'll rely on you to arm our catering Partners with the key skills they need to provide our customers with a great hospitality experience.

You'll do this by enhancing knowledge, inventing ways of delivering training and passing on your expertise of food preparation.

As a Food Coordinator and Coach you will deliver a market leading customer experience whilst achieving sales, wastage and customer service targets. To assure the end to end ordering process and to support the Section Managers in ensuring that relevant food safety compliance and administrative requirements are achieved.

Job Requirements:
You'll be passionate about service and food, showing desire and drive to continue to learn and develop, in order to better support your team.

Alongside coaching your Partners you'll support your Section Manager by being involved in administrative duties including ordering and ensuring that relevant food safety compliance has been adhered to.

Required essential experience skills and qualifications:
-Food Safety Level 1 (Must complete within the first week).
-Food Safety Level 2 (Must complete within 3 months).
-Previous employment in a catering environment.
-Previous kitchen experience.
-Previous training / coaching experience.

Desirable experience skills and qualifications:
-Food Safety Level 3.
-Customer facing selling or service environment.
-Computer literate.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

As a Food Coordinator and Coach you will demonstrate and coach Catering Assistants how to execute the John Lewis & Partners food and drink offer to the agreed standard by sharing knowledge and expertise.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

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