Fitted Kitchen & Bathroom Planner

Job Type Selling - Non Management
Region London
Location Oxford Street
Preferred Hours Full Time
Partnership Level
09
Closing Date 27/9/2018
Vacancy Type
Permanent
Salary £13.03 - £17.68
Salary Frequency per hour
Hours of Work
37.5 hours per week
Working on a rota covering hours between 08.00 - 20:00
One late night a week and some Saturday working

Duties & Responsibilities

This is a customer-facing role which involves spending time with customers who are looking to purchase a fitted kitchen, working with them to explain the current JL range and asking them key questions to ensure they are making the right choices. This could be in branch or at the customer's home.

You will be expected to demonstrate a high level of customer service and aim to gain an acceptance of the plans you produce from every customer. You will be using your knowledge of building fabric, electrical and plumbing principles to make any recommendations to the customer which would improve on their chosen option.

Job Requirements

The role requires a considerable amount of driving between the branch, customer homes and the service building - a business use vehicle is provided for this purpose. You will be based within John Lewis Bluewater but will be expected to travel to various other branches including Ashford, Tunbridge Wells & Chelmsford.

Required essential experience skills and qualifications

- Previous experience of home design, building.
- Previous experience in a planning role and use of computer aided design software.
- Customer service experience.
- Full (UK) driving licence (with no more than 6 points).

Required desirable experience skills and qualifications

Previous experience of home design, building. Previous experience in a planning role. Previous use of computer aided design software. Previous customer service experience. Knowledge of building fabrication and basic electrical and plumbing principles. Full UK Driving Licence.
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