Events & Experiences Senior Executive

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

Location: This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. Also, there is occasional need to work evenings / weekends e.g. Food & Drink Festival, Christmas shopper evenings.

Salary range:  We are looking for candidates within our budgeted range of £34,200.00 -  £40,000 Per Annum 

Contract type: Secondment / Fixed Term Contract until October, 2025

About the Role

We have an exciting opportunity for you to join as an Events & Experiences Senior Executive.

A key part of your role will be to support the design and delivery of strategic food and drink events, experiences, propositions and tastings across Partnership locations as well as externally. You will ensure that all experiences align with the Marketing strategy and Partnership Plan, helping the business to meet its objectives and drive customer engagement.

You will manage Partners and agency staff during these experiences and deliver activities by creating detailed plans and delivering cost efficiencies wherever possible. You will ensure that all activity is legally compliant. You will be responsible for creating the processes, operating model and success criteria for each experience. You will be accountable for managing budgets and financial analysis for relevant activity.

You will work closely with key internal and external stakeholders to influence and manage all activities, including suppliers and staffing agencies. You will act as a Subject Matter Expert for experiences across the Partnership. 

You will support the Events & Experiences Lead to develop the customer experience strategy, providing high customer satisfaction and driving profitable sales. You will contribute to monitoring market trends to develop strategic analysis and future planning. 

Some of your key responsibilities will include:

• Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business.

• Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently.

• Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different things.Continuously engage with and actively contribute to your Profession.

• Take responsibility for actively engaging with change.

• Accountable for planning and delivering events, experiences, tastings and relevant propositions across the Partnership.

• Accountable for ensuring that all experiences are legally compliant.

• Accountable for managing the budgets for each activity and ensuring that activity is commercially viable and delivers appropriate ROI.

• Accountable for ensuring that Partners and agency staff deliver the desired outcomes. 

Essential Skills you will need

• Degree holder or of graduate calibre with a minimum of 1 year event experience

• Ability to travel to various locations i.e shops, events and office

• Previous experience in management and delivery of events

• Able to organise and prioritise work 

• Able to identify and manage key stakeholders

• Able to manage multiple projects

Desirable Skills

• Food Hygiene (Level 2) 

• First Aid 

• Project Management

• Experience in managing multi channel campaigns

• Client or agency events experience 

• CRB checked

For Internal candidates only: You can view a copy of the full job outline here Events & Experiences Senior Executive.

Benefits of the Partnership and the role 

• 🏖️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays (this is prorated for part time hours).

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• 🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• 🤑 - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

• 🚴 -  Simple cycle to work support scheme

• 🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them 

• 🌱 -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits/

Next Steps
 

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.

• Once you've submitted an application the next steps of the process, if successful, will include a 1 stage interview either virtual or face to face.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

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