Digital Product Owner - John Lewis Partnership Ventures

Job Type Commercial
Region London
Location Victoria
Preferred Hours Full Time
Partnership Level
06
This role is at Partnership Level 6 and includes entitlement to the following additional benefits:
  • Invitation to join the Bupa Private Medical Insurance scheme
  • 5 weeks holiday
Further details will be provided at interview and upon successful offer
Closing Date 25/7/2019
Vacancy Type
Fixed Term - 12 Months
Salary £57,000 - £72,500
Salary Frequency per annum
Hours of Work
35 hours per week - Monday-Friday - 09:00-17:30

*Please note that within the John Lewis Partnership, this role is referred to as a 12 month secondment*

*As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.*

Duties & Responsibilities

Today, only the customer can own their journey.

This is a mantra that sits at the heart of what the John Lewis Partnership's Ventures Team aims to achieve and currently they are looking for an experienced Digital Product Owner to join its team of dedicated professionals in their passionate pursuit to enhance the quality of their customers' lives.

On a day to day basis, the Ventures Team are focused on developing propositions that will benefit both the customers of today as well as those of the future, and the fast paced, high quality nature in which these propositions are delivered means that not one of those days are the same.

We are hoping to find a like-minded professional, with a background in delivering digital first customer focused propositions. In this role you will both lead and motivate a cross-functional team to define, deliver and own the digital platforms for brand new products coming out of the JLP Ventures team. The role holder is responsible for the management of the product backlog, benefit analysis, minimum viable product and prioritisation. They will also be responsible for overall digital performance and optimisation of their product.

This will be a perfect chance to be at the forefront of the delivery of the very latest innovations being proposed by both John Lewis & Partners and Waitrose & Partners. You will have the empowerment to own the whole digital customer journey for a product and experience the exciting sensation of seeing your ideas come to live in a matter of days!

We are looking to hear from people who believe that this is an opportunity that their experience/skills set match and who feel that this could be the next exciting step in their career.

Job Requirements

- To define the future direction for the product experience, taking into account the product strategy, commercial benefits case, customer perspective.
- To understand the performance of the end to end digital product using digital analytics and optimisation tools.
- To collate and measure progress of responses to customer feedback.
- To create digital products that are accessible and inclusive.
- To share knowledge and use it to identify new opportunities and improve existing functionality.

Required essential experience skills and qualifications

- Experience of using lean/agile methodology in creating brand new digital products from scratch.
- Experience in developing scope, epics, stories, and mapping to commercial outcomes.
- Experience of matrixed ways of working.
- Has a strong focus on User Experience, how devices (mobile / desktop/voice) are used in different contexts and the unique capabilities of applications compared to other platforms.
- Highly numerical/analytical with strong data analysis skills.
- Team Leadership.
- Commercial Awareness.
- Ability to work through ambiguity.

Required desirable experience skills and qualifications

- Understanding of logistics networks
- Experience of e-commerce, ideally fashion
Job Description - Digital Product Owner  

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