Digital Product Owner (In store EPOS)

Job Type Digital
Location Bracknell Campus
Partnership Level 6
Closing Date 04/08/2021
Vacancy Type Permanent
Salary £53,000.00 - £74,900.00
Salary Frequency Annual
Hours of Work 08:30 - 17:00, Monday to Friday, 35 hours per week.


What’s the role about?

As a Digital Product Owner you will be responsible for maximising the value of the Product, minimising risk and helping build agility into the process. You will be the subject matter expert within your assigned Product team, representing the voice of the customer, end user and business stakeholders and developing deep empathy within a complex and rapidly changing environment.

You will be expected to own, prioritise and manage the Product, ensuring it represents customer, end user and business goals. Your decisions will be visible through the content and order of a clear and transparent Product Backlog and roadmap, designed to best achieve the goals and mission of your Product.

You will be an excellent communicator and able to work collaboratively with stakeholders from diverse backgrounds, providing regular and timely communication about the plan, releases and ensuring the successful delivery of value during each iteration. Developing rapport and trust with business owners, key stakeholders and a highly technical Development team will be key to your success.

Salary range: £53,000 - 74,900 per annum (FTE)

Why do our Digital Product Owners love working for us?


No two days are ever the same in the world of Omnichannel retail, we are on a mission to reignite the joy of shopping. You will play a key role in shaping the future of Waitrose  as a truly digital organisation working on Propositions, Solutions and Capabilities to deliver the Partnership’s vision. We are a vibrant, spirited, multi functional and matrixed team of Product Specialists, Designers, Engineers and Analysts working collaboratively to deliver ambitious Omnichannel plans.


What will you be doing?


This role will focus on the ongoing development of the POS within Waitrose, delivering changes to retail to support the growth in self serve, adding additional functionality through a release roadmap and streamlining the checkout experience for both customer and Partner. 

The ideal candidate will have experience within the checkout and payment processes in a retail environment, understand Retail point of sale systems and their development and have a good understanding of the latest trends and future needs of POS technologies.


What you'll have:

  • Experience leading others within a Product team using an Agile development methodology (such as SCRUM or Kanban).

  • Able to solve complex problems and take a new perspective on existing solutions.

  • Proven ability to respond to and prioritise changing demands effectively.

  • Ability to balance multiple priorities, stakeholders and timelines. 

  • Understanding the commercial effectiveness of your products married with a focus on customer centricity.


What else could you bring?

  • Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions. 



  • The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications)

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early ​ ​


If you are internal, please ensure you apply via Workday and not jlpjobs and please access the JD via this link:


Internal use only:


We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: Digital Product Owner.pdf 


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