Delivery Lead/Operations Manager - Digital Operations (eCommerce)

Job Type IT
Region South East England
Location Bracknell
Preferred Hours Full Time
Partnership Level
This role is at Partnership Level 6 and includes entitlement to the following additional benefits:
  • Invitation to join the AXA Private Medical Insurance scheme
  • 5 weeks holiday
Further details will be provided at interview and upon successful offer
Closing Date 22/1/2019
Vacancy Type
Salary £51,000 - £76,000
Salary Frequency per annum
Hours of Work
35 hours per week
Monday to Friday
09:00 - 17:30

Duties & Responsibilities

We are transforming our Digital devops capability across our end to end eCommerce applications and have an exciting opportunity for an energetic and talented Delivery Lead to join our Waitrose Digital Operations team, fostering our one team approach to working within eCommerce.

Job Requirements

The role is responsible for leading a team of technical operational Partners and/or 3rd parties to provide the following:

- Leadership and direction to team, including focus on Partner and talent development
- Operational excellence, monitoring and work/resource management
- Support the Digital Operations Lead in the development and execution of organisational plans including setting and meeting financial budgets.
- Close collaboration with the IT delivery teams and the eCommerce business teams to provide timely and efficient support

As a team leader, you will have a passion for day to day operations, delivery and an solid understanding of the end to end eCommerce applications with specialist knowledge of the applications in your area. You and your team will be recognised as specialists in these applications.

You will be involved in all areas of operations, with the capability to mentor and inspire the delivery teams, playing an integral part in helping them continuously improve by sharing your own knowledge, experience and insights.

Required essential experience skills and qualifications

- Understanding of Retail IT Operations, Devops, Delivery and working in a Lean & Agile Environment
- Extensive experience of delivering solutions in an IT Delivery & Operational Environment
- Excellent experience in the delivery of complex business projects, involving cross-functional expertise with a technology component

Required desirable experience skills and qualifications

Java, AWS Cloud, Batch, IBM WCS 6, IBM WCS 7, Appdynamics, Kibana, New Relic

*Internally, this role is known as ITL5 Delivery Lead, Digital Operations Ecommerce

For internal use only: #LI-JLPGR
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