Customer Delivery Driver Trainee, Theale, (PM Shift)

Job Type Transport / Warehouse / Logistics
Region South East England
Location Theale
Preferred Hours Full Time
Partnership Level
10
Closing Date 14/8/2020
Vacancy Type
Permanent
Salary £9.89 per hour plus 3.1% shift premium
Salary Frequency per hour
Hours of Work
41 hours per week
Working four days out of six (Mon to Sat) on five week rota 41 hours per weekpattern.
No Sunday working.
10.30am - 9.30pm
Saturday hours 7am - 6pm

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

We are looking for individuals who will take responsibility for maintaining John Lewis' reputation for customer service, by offering outstanding service in the delivery of customers' goods. We'll expect you to go the extra mile in everything you do, from loading your vehicle to dealing with customer queries. You will be expected to contribute to the safe working environment by being aware of, and adhering to legislative and health & safety requirements of the workplace and whilst in customer homes Please note that this role involves heavy lifting.

• Successful completion of a 6 month driver training programme to obtain a Category C1 licence, Drivers Qualification Card and Tachograph Card, to become a fully competent John Lewis & Partners Customer Delivery Driver in a 7.5 tonne vehicle
• Train to complete installation of white goods, building of furniture and associated skills
• Comply with Working Time Directive regulations whilst meeting Health and Safety legislation

Please take a look at the short video below which will give you an introduction to the Customer Delivery Driver role at John Lewis & Partners & Partners.


Job Requirements

As a driver, candidates should be able to demonstrate knowledge of the relevant regulations as well as possessing the correct skills to pass the driver assessment. Candidates should be committed to achieving the Partner and customer satisfaction targets and Service Targets, within the context of the Partnership's core values, behaviours and principles. This role is subject to the following pre-employment screening: Driving Licence check Basic Disclosure

• Deliver excellent customer service by being an ambassador for the John Lewis & Partners brand
• Clearly motivated in carrying out the Driver Trainee role whilst following the relevant legal and best practice requirements

Required essential experience skills and qualifications

• Valid UK Category B driving licence only (with a maximum of 6 points)
• Previous experience in a customer facing role
• Strong verbal communication skills both over the phone and face to face
• Able to cope with the physical requirements of the role (you will spend a lot of time delivering large two man items such as sofas, white goods, sports equipment, furniture, beds, and mattresses etc... )
• Basic understanding of technology

Required desirable experience skills and qualifications

Previous experience in a customer facing role Previous experience of the installation of white goods, building of furniture or associated skills

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

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