Customer Delivery Driver Installer, Origin Park (Late Shift)

Job Type Transport / Warehouse / Logistics
Region London
Location Origin Park, NW10
Preferred Hours Full Time
Partnership Level
09
Closing Date 13/7/2020
Vacancy Type
Permanent
Salary £13.05 to £17.70 (plus 3.1% shift premium related to 10:30 - 21:30 shift))
Salary Frequency per hour
Hours of Work
10:30 to 21:30
40.5 hours per week
4 out of 6 days per week on a 5 week rota (Mon-Sat) to include 3 out of 5 weekends.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

Our Installation specialists are the face of the John Lewis & Partners brand. For over 100 years we have worked hard to create an enviable reputation that we can all be proud of. When you join the team as a Customer Delivery Driver Installer you will deliver and install a wide variety of products to our customers, always with professional courtesy and outstanding service. You'll maintain a safe working environment by adhering to safety regulations, out on the road and in our customers' homes.

As a John Lewis & Partners Customer Delivery Driver Installer your typical day may involve:

- Using your local knowledge to plan your schedule for the day
- Handling a complex installation in a customer home
- Taking part in a Forum to help shape the future direction of your department

Our Installers work 4 days out of 6 (Monday - Saturday) which means you'll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there's potential to top up your earnings.

We've recently been named as the brand people would be most proud to work for, and you'll join a forward-thinking team who are helping to shape and grow our Partnership.. Becoming a Partner opens up a host of benefits such as subsidised learning, access to exclusive Partner Hotels so much more, including a share of total profits - which other companies can offer you this?

Please take a look at the short video below which will give you an introduction to the Customer Delivery Driver role at John Lewis & Partners.



We are looking for individuals who will take responsibility for maintaining John Lewis' reputation for customer service, by offering outstanding service in the delivery of customers' goods. We'll expect you to go the extra mile in everything you do, from loading your vehicle to dealing with customer queries. You will be expected to contribute to the safe working environment by being aware of, and adhering to legislative and health & safety requirements of the workplace and whilst in customer homes Please note that this role involves heavy lifting.

Job Requirements

To land this role as a Customer Delivery Driver Installer you'll need a valid UK C1 Driving Licence with no more than 6 points, valid DCPC and valid Tachograph Card.

We hope you're tempted, and if not perhaps you have a friend or family member who would really suit this role? We would love to hear from you or them!

As a driver, candidates should be able to demonstrate knowledge of the relevant regulations as well as possessing the correct skills to pass the driver assessment. Candidates should be committed to achieving the Partner and customer satisfaction targets and Service Targets, within the context of the Partnership's core values, behaviours and principles. This role is subject to the following pre-employment screening: Driving Licence check Basic Disclosure.

Required essential experience skills and qualifications

You'll need:

• The ability to cope with the physical requirements of the role

• Previous experience driving a 7.5 tonne vehicle

• Strong communication skills, both over the phone and face-to-face.

• A valid LGV C1 driving licence (with a maximum of 6 points)

• Driver Qualification Card (DQC) / Driver CPC and a valid digital tachograph card.

Required desirable experience skills and qualifications

You may also have experience of:

• Installation and disconnection of white goods

• TV installations

• Assembly of flat pack

• Previous experience in a customer facing role

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

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