Customer Delivery Driver

Job Type Supply Chain and Logistics
Location London - Coulsdon
Partnership Level 10
Closing Date 29/06/2023
Vacancy Type Permanent
Salary £12.66 - £13.72
Salary Frequency Hourly
Hours of Work Full and Part Time, Permanent Contracts. Each shift is 8 hours long from your start time. Shifts Currently Available: Full Time: PM shifts. Start and Finish times vary, flexibility required with start times between 12:00-15:00 working an 8 hour shift,


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.

The pay range for this role starts at £12.66, and goes up to £13.72 per hour; this is negotiable dependent on relevant skills and experience.

Start dates from May 2023- Full and Part Time, Permanent Contracts

Each shift is 8 hours long from your start time. Shifts Currently Available:

Full Time:  PM shifts. Start and finish times vary, flexibility required with start times between 12:00-15:00 working an 8 hour shift, with finish times between 20:00-23:00, working 2 full Weekends in 4.

Part Time: A minimum of 2 contractual days a week (1 of these will be a Saturday), PM Shift with start times of between 12:00 midday and 15:00 then 8 hours from your start point.

Duties and Responsibilities:
Your role will be to deliver goods to our customers with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties. This job may entail working with heavy products and could involve lifting.

Job Requirements:
The role of a delivery driver requires a person with a scrupulous approach to health and safety, and who is passionate about delivering excellent customer service. Willingness to be flexible and high standards of personal and food hygiene are required. The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.

Required essential experience skills and qualifications:
Full UK Manual Driving Licence, with no more than 6 penalty points.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Next Steps 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • Once you've submitted an application the next steps of the process, if successful, are likely to include an in person interview at Coulsdon CFC

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in joining JLP. 

For internal use only:



Duties and Responsibilities

As a Customer Delivery Driver, you will be the friendly face of our business – the helpful driver who delivers the unique blend of quality and outstanding service that you expect from John Lewis & Partners, right to our customers’ doors.

This is a really important ‘front line’ role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of John Lewis & Partners is down to you!

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -


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