Customer Delivery Driver

Job Type Supply Chain and Logistics
Location London - Coulsdon
Partnership Level 10
Closing Date 30/03/2023
Vacancy Type Permanent
Salary £12.42 - £13.72
Salary Frequency Hourly
Hours of Work See job description for full details of FT and PT shifts.


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Due to the delivery and handling of age restricted items, applicants must be 18 years or over to apply.

Pay range for this role starts at £12.42, and goes up to £13.72 per hour; this is negotiable dependent on relevant skills and experience.

Start dates February 2023- March 2023


Full and Part Time, Permanent Contracts.

Each shift is 8 hours long from your start time. Shifts Currently Available:

Full Time:  PM shifts. Start and Finish times vary, flexibility required with start times between 12:00-15:00 working an 8 hour shift, with finish times between 20:00-23:00, working 2 full Weekends in 4.

Part Time: A minimum of 2 contractual days a week (at least 1 day at the weekend), PM Shift with start times of between 12:00 noon and 15:00 then 8 hours from your start point.

Duties and Responsibilities:
Your role will be to deliver goods to our customers with exceptional customer service. You will build strong relationships with our customers, demonstrating flexibility and integrity, whilst being legally compliant in your duties. This job may entail working with heavy products and could involve lifting.

Job Requirements:
The role of a delivery driver requires a person with a scrupulous approach to health and safety, and who is passionate about delivering excellent customer service. Willingness to be flexible and high standards of personal and food hygiene are required. The Delivery Driver should always aim to exceed customer expectations and be able to use initiative to deal calmly with unexpected situations. A Driver Assessment will be required for this role.

Required essential experience skills and qualifications:
Full UK Manual Driving Licence, with no more than 6 penalty points.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: Driving Licence & Basic disclosure
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it .
- Ensure you have an up-to-date CV.

Duties and Responsibilities

As a Customer Delivery Driver, you will be the friendly face of our business – the helpful driver who delivers the unique blend of quality and outstanding service that you expect from John Lewis & Partners, right to our customers’ doors.

This is a really important ‘front line’ role that is a crucial part of our online operation, where you will be key in supporting our online growth ambitions. You will represent us with every single customer you meet, and their impression of John Lewis & Partners is down to you!

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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