Commercial Manager, FS Point of Sale Credit

Job Type Customer Proposition
Location London - Victoria
Partnership Level 7
Closing Date 06/06/2023
Vacancy Type Permanent
Salary £42,000.00 - £69,700.00
Salary Frequency Annual
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.


John Lewis Financial Services is a growing area of the Partnership and we want you to help us achieve our ambitious plans. Our Financial Services team is responsible for a distinct and differentiated set of Financial Services products with significantly accelerating growth which means there has never been a more exciting time to join us. 

You can proudly be yourself at the John Lewis Partnership and our people make us a truly inclusive place to work.


You will: 

  • Support the development and execution of the point of sale credit strategy to deliver upon agreed performance and business outcomes 
  • Develop, plan and execute category specific propositions using data driven commercial and customer insights
  • Manage trading performance including forecasting, reporting and alignment to Category plans
  • Make informed recommendations to optimise performance and drive customer value
  • Analyse research, insights & competitor information to help develop the credit products and customer offer
  • Collaborate across teams to ensure credit is optimised in all sales channels
  • Ensure point of sale  credit is integral to the business selling framework
  • Build and maintain an understanding of the wider credit market including competitors to ensure propositions respond to external trends and customer needs
  • Understand business problems and identify underlying customer needs to help evaluate business ideas
  • Deliver value through strategic supplier partnerships.


“You will be a part of transforming John Lewis Financial Services Point of Sale credit commercial proposition. Within JLFS, the Point of sale credit team has exponential growth earmarked for the coming years and it is the best time to be a part of the journey”. 

You will also enjoy a plethora of Partnership benefits - 



  • Experience of data analysis and ability to turn data/information from various sources, both external and internal, into actionable insight

  • Demonstrable experience within Point of Sale, Retail Finance or credit would be highly desirable

  • Highly numerate, an analytical mindset

  • Experience of working within a complex matrixed environment

  • Proficiency in Google suite / MS Office. 


Additional Information


At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

Attachment: Job Outline Commercial Manager (FS).pdf 


Latest Customer Proposition opportunities

Commercial Manager, FS Point of Sale Credit
  • London - Victoria,
  • £42000 - £69700
  • Closing Date: 06/06/2023