Commercial Manager, Credit Cards - Financial Services

Job Type Customer Proposition
Location London - Victoria
Partnership Level 7
Closing Date 14/07/2022
Vacancy Type Permanent
Salary £46,600.00 - £69,300.00
Salary Frequency Annual
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


What’s the role about? 

This is an exciting opportunity to join John Lewis Partnership Financial Services as a Commercial Manager for our Partnership Credit Card proposition.

As a Commercial Manager you will support the delivery and ambitions of the multi-channel commercial strategy, working with Third Party providers and a wide range of stakeholders across the John Lewis partnership.  In this role, you will manage elements of the product lifecycle to deliver maximum customer value in line with the strategy and operational plan. You will have the opportunity to create new and exciting propositions at pace ensuring we expedite growth in the market.


 What will you be doing?

  • Leverage insight and internal and external networks to keep abreast of key customer requirements, market conditions and trends, including technological advancements. 

  • Assist in planning, analysing and delivering product developments to maximise value through New Business and In Life activity

  • Undertake financial analysis and reporting challenging the data where required

  • Identify and own all opportunities to grow our credit card proposition and bring new ideas 

  • Ensure we meet our commercial objectives and targets 

  • Be accountable for the commercial management and commercial success of our products.


Why do our Commercial Managers love working for us? 

John Lewis Financial Services is a growing area of the Partnership and we want you to help us achieve our ambitious plans. Our Financial Services team is responsible for a distinct and differentiated set of Financial Services products with significantly accelerating growth which means there has never been a more exciting time to join us. You can proudly be yourself at the John Lewis Partnership and our people make us a truly inclusive place to work.

Each and every one of these Financial Services roles makes a contribution to the overall success of the John Lewis Partnership and you will have the advantage of being part of two of Britain’s best-loved brands.


 What you’ll have 

  • Strong commercial management experience

  • Banking/Finance experience

  • Strong communication and influencing skills

  • Exceptional stakeholder management

  • Ability to work in a fast paced environment



  • The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications)

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

  • If internal, please ensure you apply via Workday and not jlpjobs.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach and in this role you’ll mainly be home based with typically 1 to 2 days per week in the office. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

For internal use only:



We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -

Attachment: Job Outline Commercial Manager - Credit Cards.pdf 


Latest Customer Proposition opportunities

Commercial Manager, Credit Cards - Financial Services
  • London - Victoria,
  • £46600 - £69300
  • Closing Date: 14/07/2022