Job Type Customer Service
Location Milton Keynes - Fenny Lock
Partnership Level 9
Closing Date 25/02/2024
Vacancy Type Permanent
Salary £21,100.00 - £27,000.00
Salary Frequency Annual
Hours of Work 37.50 hours per week on a 2 weeks rota 07.00 - 15.00 and 11.00 -19.00 to include weekends

Apply Now

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

Hours: 37.5 

  • 5 days out of 7 / Various hours working Weekends & Bank Holidays 

Benefits of working a Fenny Lock, National Distribution centre:

  • 💚Flexible schedule

  • 💚Employee Discount

  • 💚Free food and discounted

  • 💚On site parking



  • Ensuring the partners needs are always met and naturally seeking out opportunities to exceed their expectations.

  • Ensuring the cleanliness of the kitchen area is maintained to high standards

  • Supporting stock control, portion control and food wastage, taking action as necessary to maintain food low costs.

  • Supporting the Food production team managers with implementation and production of menus, procedures and standards as required

  • Attending all company training as required for legal purposes, personal development.

  • Support development of new menus and dishes.

  • Complying with the guidelines and practices in respect of food safety as detailed in the Food Safety Management system.


Required essential experience skills and qualifications:

  • Food safety level 1,

  • Health & Safety level 1

  • NVQ level 1 and 2

  • Experience of working within a customer service based environment

  • Experience of working within a catering environment


Desirable experience skills and qualifications:

Although not essential, it would be desirable for the candidate to have the following:

  • Food Safety level 2 and 3

  • Health and Safety level 2 and 3


We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

  • 💚Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

  • 💚Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena

  • 💚Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

  • 💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

And much more! Find out more about our benefits here:

For internal use only: 


Duties and Responsibilities

Why do our Chefs love working for us

Our chefs love working for us because they feel part of a diverse and proud team and able to freely show creativity and appreciation for food. This opportunity also has great flexible working 5 out of 7 days giving you a good work-life balance. We also offer a range of great benefits to our Partners including Partnership Discount, ticket subsidies and much more.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

Attachment: Fenny-Lock-Chef-Job-Profie-V1.pdf

Apply Now