What you’ll be doing:
Handling Phone calls with customers and contractors
Raising and issuing external maintenance/SMR supplier order numbers
Monitoring the performance of all suppliers (including in-house workshops) to benchmark costs and service levels)
Maximising warranty claims
Undertaking tasks and projects as directed by Bracknell VMU DM &SM
Ensuring the parts, oils and consumable stock levels are maintained.
Checking, ordering and receiving stock and parts as required.
Maintaining fleet compliance files (manual and / or digital) in line with O licence obligations and partnership policy.
Maintaining fleet maintenance history on the fleet management system, to include scanning in and transferring of supporting documentation
Ordering, distributing and monitoring uniform, PPE, stationary and any other basic items of equipment
What you'll need:
Good Telephone Manner
Good Customer Service skills
Telephone call handling
Fleet management System
Commercial fleet administration
What else you may bring:
Full UK Driving Licence
Knowledge of Parts and Ordering
The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.
Please consider the following when making your application:
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
-Print off the job description now if you require it
-Ensure you have an up-to-date CV
To support the JLP Commercial Vehicle Fleet (van and Truck) in line with Central Transport maintenance strategy. To ensure parts stock availability and levels are maintained, ensure the timely booking of in house and 3rd party fleet maintenance and repair and to update the Fleet Maintenance system with all relevant information.
We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/ We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
Attachment: Central Transport Administrator OriginPark.docx
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