Cafe Assistant

Job Type Customer Service
Location Manchester - Trafford
Partnership Level 10
Closing Date 03/12/2021
Vacancy Type Permanent
Salary £9.26 - £11.09
Salary Frequency Hourly
Hours of Work Various hours of work across seven days to include early starts, late finishes, evenings and weekends.

Description

Duties and Responsibilities:
Do you have a passion for food, flavour and love to deliver a fantastic customer experience? If so the hospitality team within our John Lewis & Partners shops is the place for you. You'll be the face of John Lewis, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. Working in either our customer restaurants or staff canteen you will be delivering excellent service and serving our food to exceptional standards

Job Requirements:

Your passion for food and drink will enable you to provide much needed refreshments to our customers in our in store cafes. We'll equip you with the skills and knowledge to advise customers with confidence and fuel them for the rest of their shopping experience!

Desirable experience skills and qualifications:

-Basic Food Hygiene Certificate. Previous catering experience.

-Worked in a fast paced customer facing environment

Additional Information:

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

There are so many great reasons to join us including:

  • No split shifts

  • No shifts before 07:00 or later than 22:15

  • Free food on shift until 31st December (heavily subsidised after this) 

  • Discounts at local restaurants 

  • Discount in John Lewis (up to 25%) and Waitrose (20%) stores

  • Access to partnership hotels

  • Subsidised learning 

  • Money off theatre, music and cultural events 

  • And many many more…

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

- Print off the job description now if you require it.

Duties and Responsibilities

To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/ We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

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