Cafe Assistant

Job Type Customer Service
Location Oxfordshire - Oxford
Partnership Level 10
Closing Date 08/10/2022
Vacancy Type Permanent
Salary £9.90 - £11.48
Salary Frequency Hourly
Hours of Work Various hours of full time work (37.5 hours per week) across seven days to include early starts, late finishes, evenings and every other weekend between the hours of 08:00 - 20:00.


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Duties and Responsibilities:
Do you have a passion for food, flavour and love to deliver a fantastic customer experience? If so the hospitality team within our John Lewis & Partners shops is the place for you. You'll be the face of John Lewis, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. Working in either our customer restaurants or staff canteen you will be delivering excellent service and serving our food to exceptional standards.

Job Requirements:
Your passion for food and drink will enable you to provide much needed refreshments to our customers in our in store cafes. We'll equip you with the skills and knowledge to advise customers with confidence and fuel them for the rest of their shopping experience!

Desirable experience skills and qualifications:
-Basic Food Hygiene Certificate.
-Previous catering experience.
-Worked in a fast paced customer facing environment.

Additional Information:
There are so many great reasons to join us including:

  • No split shifts
  • No shifts before 08:30 or later than 21:00
  • Free food on shift
  • Discounts at local restaurants
  • Discount in John Lewis (up to 25%) and Waitrose (20%) stores
  • Access to partnership hotels
  • Subsidised learning
  • Money off theatre, music and cultural events

And many many more…

Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.

Duties and Responsibilities

To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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