Brand Experience Partner

Job Type Customer Service
Location London - Oxford Street
Partnership Level 10
Closing Date 19/09/2021
Vacancy Type Permanent
Salary £10.33 - £12.75
Salary Frequency Hourly
Hours of Work Full and Part time roles Sunday to Saturday - Earliest start 09:20 Latest finish 22:10.


Your passion for selling and dedicated customer focus allows you to provide expert guidance tailored for every customer. We'll equip you with the skills and knowledge to advise customers with genuine confidence. You'll proactively engage with them on the shop floor to help them find and fall in love with our experiences.

As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels.
The list is endless...

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.

Duties and Responsibilities

You'll be an ambassador for the John Lewis brand, providing the exceptional level of customer service which makes us unrivalled in the marketplace.

From manning our Experience Desk to tailoring our experience packages to our customer's individual needs, you'll be the friendly and welcoming face of our branch.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -


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