Beauty Therapist

Job Type Customer Service
Location Cookham - Odney Club
Partnership Level 9
Closing Date 11/06/2023
Vacancy Type Permanent
Salary £21,000.00 - £26,000.00
Salary Frequency Annual
Hours of Work 22.5


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

Salary:  £21,000 - £26,000

Contract type - Permanent

Hours of work:  Full time, Part time and weekend only positions available. Earliest start time 09:30, latest finish time 20:00.

About the role

As a Beauty Therapist you’ll be working in The Serenity Spa as part of a passionate skilled team of professionally-trained therapists, tailoring treatments to make each guest's experience extra special. The Serenity Spa offers a range of massages, skin and holistic therapies and a wide range of other professional beauty and well-being treatments designed to help guests relax and feel revitalised.

You will engage with fellow Partners from around the country and their guests as a brand ambassador. Working to deliver an amazing end to end customer experience you’ll get to interact with clients from reception through to the treatment and guiding clients towards the right products to buy and take home. As an expert you’ll be able to help shape, guide and identify any improvements to the spa making our guests feel welcome and want to come back again and again.

Essential skills you will need

  • NVQ Level 2 and 3 Beauty (or equivalent).

  • Excellent customer service skills

  • Experience of working in a beauty salon or spa

Benefits of the Partnership and the role 

  • You will enjoy 25% discount at John Lewis and 20% in Waitrose 

  • The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

  • Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits. 

Next Steps 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in joining JLP. 

You can view a copy of the full job outline here:

For internal use only: 




At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

Attachment: Beauty Therapist .docx 


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