Beauty Guide

Job Type Customer Service
Location Cambridge
Partnership Level 9
Closing Date 08/08/2022
Vacancy Type Permanent
Salary £21,300.00 - £27,200.00
Salary Frequency Annual
Hours of Work Various hours of full time work (37.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Description

Duties and Responsibilities:
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for.

You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.

Job Requirements:
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups.

You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.

As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless...

Required essential experience skills and qualifications:
-Qualifications should be at National Framework Level 4 or above.
-Examples include Diplomas, Certificates of Higher Education, Foundation Degrees, HNDs and Bachelor Degrees.

Desirable experience skills and qualifications:
-Keen interest in beauty and style.
-A qualification that includes a significant amount of content related to Beauty, Skincare or make-up artistry.
-Experience on a make-up counter would be beneficial.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

The Beauty Guide will play a critical role in the shop providing our Customers with inspirational, impartial beauty advice and personalised service. The beauty advice service will inspire our customers with one on one appointments, demonstrations, group tutorials and events.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/

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