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As a Bar Team Leader, you will be a brand ambassador committed to providing an exceptional and unmatched customer experience. You will greet customers, take drink orders, offer recommendations, and serve exquisite drinks that will delight our guests.
You will be responsible for implementing and maintaining high standards of beverage service throughout the hotel, as well as creating a professional and successful team. Your duties will include planning and managing shifts, holiday schedules, and team training.
You will collaborate with colleagues in Food Production, Reception, and Events to manage bookings and resource allocation. You will also oversee cash handling, opening and closing procedures, and the allocation of daily tasks. You will supervise the work being done, resolve any issues that arise in maintaining standards, and act as the first point of contact to resolve customer queries and requests related to beverage service.
Salary - 24,400.00 - 28,400.00 per annum - from the 1st April 2025, the pay range changes to £26,500 - £36,000. Due to the expected start date of this role, your pay rate offer will be inclusive of this review.
Contract type - This position is a Permanent contract.
Working pattern/flexible working - 37.5 hours per week. Earliest start is 07.30, latest finish 23.30 if there is no event. (latest finish time 01.00 for an event). 1 in 3 weekends on a rota basis.
Location - This role is based at our Odney Club in Cookham.
Key responsibilities
Organise, supervise, and actively participate in the hotel's Bar, Restaurant, and Food and Beverage operations. This includes maintaining and delivering an exemplary standard of food and beverage service, hygiene, and food safety across all areas of the Food and Beverage operation to ensure a first-rate guest experience.
Essential skills/experience you’ll need
● Proven experience in supervising food and beverage service.
● Self-motivated and hardworking with strong IT and communication skills.
● Excellent attention to detail.
● Skilled in preparing cocktails and other drinks to a high standard.
● Passionate about providing exceptional service with creativity and flair.
Desirable skills/experience you may have
● Certificate in Food and Beverage Service
● Level 2 Food Hygiene
● Personal License
● Certificate in Mixology/Barista trained
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Attachment: BAR-Team-Leader-Job-Outline.pdf
We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.
Learn a new skill or become more proficient in your hobbies by claiming up to half the cost of certain tutored courses which you pay for yourself (up to a maximum of £250 per year).
25% off at John Lewis and 20% at Waitrose. We know you’d like this one! (some exclusions apply)
From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation. (The amount of holiday you’ll get depends on your role and working hours. It increases over time).
Secure your future with our comprehensive pension scheme and life assurance.
Recharge and reconnect at our exclusive Partner hotels in locations across the UK!
Learn a new skill or become more proficient in your hobbies by claiming up to half the cost of certain tutored courses which you pay for yourself
25% off at John Lewis and 20% at Waitrose. We know you’d like this one!
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.
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