Bar and Hotel Leisure Assistant

Job Type Customer Service
Location Cookham - Odney Club
Additional Locations Cookham - Winter Hill
Partnership Level 10
Closing Date 19/08/2022
Vacancy Type Permanent
Salary £19,400.00 - £23,000.00
Salary Frequency Annual
Hours of Work Various full-time and part-time, details in job description

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Description

Would you like to join our Front of House team, working in our bars and restaurants? You'll need to be flexible to work in different areas and really enjoy giving excellent customer service to all our guests.

A great restaurant or bar experience can make all the difference to enhancing our guests' stay and you’ll be the friendly face our hotel. You’ll receive on-the-job training and every day will be different.

Please see the link below for a complete formal job description.

Duties and Responsibilities:

  • Providing fantastic guest service in a fast-paced restaurant environment for the service of breakfast, lunch, snacks, and dinner as well as drinks in the bar area and a range of teas and coffees.

  • Managing the service of food and drink,  while delivering a first-rate guest experience.

  • Maintain a flexible approach to work which will include work on evenings and weekends as part of a shift pattern.

  • Working as part of a team to deliver excellent customer service at all times.

  • Being flexible to work in different areas and adhere to health and safety requirements at all times.

Hours

37.5 hours per week on a rota basis:

Earliest start time 7am - Latest finish time 23:30 (on occasions there will be a late Bar shift until 1am for events).

Part time hours available as a job share if applicants are able to work 7.5hrs per day

The rota includes working Friday evenings until 23:30

Any contract length will be considered

Pay

The pay range for this role is currently £19,400 - £23,000 per annum based on working 37.5 hours per week. This is equivalent to £9.91 - £11.75 per hour.

Additional Information

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

  • Print off the job description now if you require it.

  • Ensure you have an up-to-date CV.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Food Service Assistant - Partnership Hotels (1).pdf 

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