7.5T C1 Driver Technician

Job Type Customer Service
Location Avonmouth
Partnership Level 9
Closing Date 13/10/2021
Vacancy Type Permanent
Salary £28,200.00 - £36,600.00
Salary Frequency Annual
Hours of Work 10:30 - 21:30 Monday to Friday 07:00 - 18:00 Saturday

Description

Join John Lewis or Waitrose today

At John Lewis & Partners we are famous for our reputation and customer service. We are looking for Partners who are not just after their next ‘driving job’. We are looking for Partners who want to make a difference to our customers’ experience when receiving delivery and installation of our fantastic products.

Job Summary:

The role should be viewed as customer facing as a Technician will spend a high proportion of their working day completing installation/assembly services in customers’ homes. Technicians operate as a member of the Customer Delivery team based in one of the Customer Delivery Hubs.

As a driver for the Partnership,  you will promote the Partnership brand through a professional and courteous manner to other road users.

Hours of work

10:30 - 21:30 Monday to Friday, 07:00 - 18:00 Saturday

Our Drivers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties and Responsibilities:

Responsible for mentoring and coaching colleagues of varying ability to achieve their personal development goals and the business secure its strategic aims, showing particular support for those who aspire to become Customer Deliver Installers.

To adhere to current legislation and Partnership policy on compliance whilst meeting Health and Safety legislation within your daily tasks.
 

Job Requirements:

This role requires a high degree of technical competence and a desire to develop performance for oneself, colleagues and the business. Technicians should openly demonstrate a passion for delivering excellence in customer experience, safe and efficient driving and be motivated to carry out their role following legal and best practice requirements.

Acting as an ambassador for the John Lewis brand, they are focussed on delivering and surpassing the exemplary service expected of us. Technicians should also accurately adhere to the business systems and processes to minimise costs.

Takes responsibility for own learning and self development and plays an active role in department activity.

Demonstrates a flexible and positive approach to tasks and uses skills and knowledge to support coach, train and assess. Works in other areas of the Customer Delivery operation as requested by Management.

Required essential experience skills and qualifications:

Required Qualifications:

  • Must be aged 18 or over

  • A valid C1 Driving Licence (with a maximum of 6 points)

  • Drivers Certificate of Professional Competence (DCPC)

  • Drivers Qualification Card (DQC)

  • Valid Digital Tachograph Card

Essential Experience:

  • Previous experience driving a 7.5 tonne vehicle  

  • Strong verbal communication skills both over the phone and face to face

  • Able to cope with the physical requirements of the role

Desirable Experience:

  • Good local geographical knowledge

  • Installation and disconnection of white goods

  • TV installations

  • Assembly of flat packs

After completion of Earning Membership, as a Partner in the John Lewis Partnership you will be entitled to;

  • 25% Discount at John Lewis & Partners on majority of goods

  • 12% Discount at john Lewis & Partners on electrical & white goods 

  • 20% Discount at Waitrose & Partners on majority of goods

  • The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary

  • From 4.5 weeks paid holiday per year, increasing with length of service

Work-Life balance

  • Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

  • VIP suites with discounted tickets at the O2 arena

  • Discounted cinema tickets.

  • Discounts at numerous restaurants and bars

  • Exclusive days out for John Lewis Partners and their families

Note for Internal Partners:

Please be aware that new applications must be started via workday. Applications from Internal Partners that start from JLPJobs.com will be rejected.

Duties and Responsibilities

To provide a lead in the delivery of excellent customer service by driving a company supplied vehicle to deliver, assemble and install products in customers’ premises in line with the planned route.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here - https://www.jlpjobs.com/about/diversityandinclusion/

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