7.5T C1 Driver Installer

Job Type Customer Service
Location Greenhithe - Crossways
Partnership Level 9
Closing Date 29/02/2024
Vacancy Type Permanent
Salary £27,500.00 - £35,800.00
Salary Frequency Annual
Hours of Work 41 hours a week to include weekends

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

Role: 7.5T Driver Installer

Position: Permanent 

Annual pay: £33,800 (Equivalent to £15.80ph)

Location: Crossways (Customer Delivery Hub) 

Hours: 41 hours week 06:00-17:00 Monday to Saturday

  • Potential over time

  • 5-week rotating shift pattern  including 3 out of 5 Saturdays

  • No bank holiday or Sunday working.


Our working environment is important at Crossways customer delivery hub, as well as a 4 day week we have a variety of great things to offer to make your work-life balance better,  these include: 

  • Free car park and great transport links bus / train. 

  • Daily lunch subsidy. 

  • Free hot drinks/fruit.

  • Health & Wellbeing support.

As a driver for the Partnership,  you will promote the Partnership brand professionally and courteously to our customers and other road users. The Partnership is committed to the earning recognition scheme in association with the Driver and Vehicle Standards Agency. (DVSA)

What will your day look like:

Your typical day will start with completing daily vehicle checks, following correct defect reporting procedures and correct use of your digital tacho card. 

After checking your pre-loaded vehicle you will then undertake your deliveries, collections and installations for the day alongside your colleague. 

Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival, you will deliver the customer's goods to their room of choice, offer to unwrap and remove the packaging and undertake any services that have been booked. These may include:

  • Installation and disconnection of white goods

  • Assembly of flat pack

  • TV installations 

Skills you’ll need

  • Ideally previous driving experience.

  • Strong verbal communication skills both over the phone and face to face.

  • Please note that this role involves heavy lifting, the products we deliver include kitchen appliances, furniture and sports equipment.

Required Qualifications:

  • Must be aged 18 or over

  • A valid C1 Driving Licence (with a maximum of 6 points)

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

  • 💚Once you’ve been with us for three months, you’ll get Partnership discount in store and online on a majority of products. That’s 25% off in John Lewis & Partners (12% off electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

  • 💚The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

  • 💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

  • And much more! Find out more about our benefits here: https://www.jlpjobs.com/about/benefits/

Duties and Responsibilities

Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Hub Installer, you will deliver and install a wide variety of products to our customers, always with professional courtesy and outstanding service.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/

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