Doing it our way.
Waitrose prides itself on being different. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Add this to our unswerving dedication to our customers and the highest respect for our suppliers (the provenance and traceability of our food is vital) and, of course, the environment and you can start to see we’re a bit more than ‘just’ a supermarket.
By championing British produce, treading lightly on the environment, supporting responsible sourcing and treating people fairly we build long-term relationships with our farmers and suppliers, which help our customers get the best possible food and drink to help them to live in a healthier way. This is our way. The Waitrose Way.
But for you perhaps our biggest difference is that, should you join, you become a co-owner of the business. It means we all truly care about the direction the business is taking and go the extra mile to make it a success. We call it Partnership, and we think it makes a career with us one of the most attractive propositions in British retail.
The nation’s favourite*. We hope to be yours too.
A supermarket. A specialist food shop. An ethical buyer. An environmentally sound business. There are a lot of ways to describe Waitrose. Join us and you’ll quickly see that all of these descriptions are only part of what makes us different. Yes, we’re passionate about food – and about the people that we sell it too – but we’re never complacent. Our world is fiercely competitive; one that challenges us constantly to find new ways of growing our customer base.
This means we innovate at every corner. Concierge-style desks, loyalty cards giving customers access to great offers and competitions, a cookery school and market-leading product innovation are just a few initiatives we’re proud of. It also means we’re growing – developing supermarkets, convenience shopping at motorway services, Little Waitrose stores and waitrose.com – so that we never fail to surprise and delight our customers.
And as much as that might all seem to focus on our customers, these ambitions deliver on many levels for our Partners too. Growth means greater career opportunity for our people. It can also mean greater rewards as our people are not simply staff, they’re Partners. Every member of our team has a stake in our business, so as we grow – the potential for profit grows too. Something our Partners receive a part of, making them care as much about the Partnership as we care about them. After all, Partnership is a two-way relationship.
*We’ve been awarded Supermarket of the year at the Which? Awards 2016 along with the coveted Favourite Supermarket in the prestigious Good Housekeeping Awards 2015 for the eighth year running, as well as Verdict’s Consumer Satisfaction Index 2015 as Best Food & Grocery Retailer for the tenth year in a row.
Keeping it fresh.
As the supermarket division of the John Lewis Partnership, with more than 300 branches across the country and plenty more to come, we’re always looking for people to join us.
However it’s not just our products that are fresh. The fresh-thinking of our Partners has ensured we anticipate our customers’ needs so that we adapt our business to reflect their lifestyles. And whilst The Waitrose Way is present in all we do, we now deliver in so many more ways. Not only do we have supermarkets, but we’re also online as well and we’ve even developed Little Waitrose for the more convenient shop. And as we change and grow, so do the opportunities available to you.
From supermarket assistants, to specialist roles and assistants – including a range of shift patterns from full-time (five days per week) to part-time (flexible to fit in with your lifestyle) – we really do have an opportunity to suit everyone. But wherever you join, you’ll have the additional responsibility of being a Partner. So don’t forget this is not your everyday retail job. And for our Partners, they wouldn’t have it any other way.
Latest Waitrose opportunities