Is John Lewis regularly voted the nation's favourite retailer simply because of the 350,000 product lines stocked at our stores or the 70,000 plus top-selling home and gift lines we sell on our website? We think this plays a part. However, we think there’s more to it than that.
We think our customers also come here – and keep on coming here – because we offer them something more, something honest and lasting: a unique Partnership between themselves and our Partners, based on outstanding, expert customer service.
It's also a Partnership between great product knowledge and genuine customer care. It's the Partnership between a heritage of ethical business and a thoroughly modern commitment to enterprise. It could be the Partnership between you and us.